DeCarlo Bennett
500 West 30th Street Apt 31E
New York, NY 10001
  dcbstroud@gmail.com
Cell (917) 558-6330

 

Respected Builder and Leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and operations policies. 

*Complaint Handling & Resolution      *Front-End Supervision      *Team building & Training

EDUCATION

Norman Thomas School, New York, NY 
Graduation Date: May 2005

PROFESSIONAL EXPERIENCE
Makebot
  Brooklyn, NY
Warehouse Lead                                                                                                     03/2016 - 07/2016
Handle loading and unloading operations in the warehouse.
Maintain and manage inventory levels and controls.
Maintain warehouse premises neat and clean.
Supports good customer relations and responds immediately to service/job needs.
Organize and rearrange materials in respective places in warehouse.
Inspect the condition of merchandise, pickup and transfer possession of appropriate merchandise via pick list for customers at the designated area or site.
Ensure compliance of safety procedures and practices.

UPS         03/2008 - 06/2015
  Pittston, PA
Operational Supervisor
Directs and coordinates the flow of information and materials through the warehouse, cutting and shipping in the quickest and most efficient mode of operation.             
Demonstrate a commitment to safety, integrity, process improvement and customer satisfaction.
Track project deliverable.
Strong organization and time-management skills with the ability to prioritize and manage several processes and demands at one time and in various stages.

Provide direction and support to staff members and colleagues.
Leading process projects in support of the organization; this includes new system and process development as well as enhancing what is in existence today.
Present and monitor reports defining progress of projects to upper management.
Supervise a staff of 8 to 10 and write annually review on their performance.
Proactively assist team members, interacting positively to ensure timely, quality completion of critical projects within deadline.
Increased productivity and reduced shop downtime by continually research and implementing the latest tools, equipment, and technique.
Trained and advised employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
Assigns duties and examines work for accuracy, exactness, neatness, and conformance to policies and procedures.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 

Golden Technology         10/2014 - 06/2015
  Old Forge, PA
Receiving
Load and Unloading trucks of material.
Keeping the stock room clean and organizing.
Making sure everyone on the floor is stocked with the materials and equipment they need.
Keeping inventory of stock room.
Meet special projects deadline as well as completed daily work assignments.

Turkey Hill                     02/2012 - 04/2014
  Old Forge, PA   
Cashier                                                  
Manage front-end operations to ensure friendly and efficient transactions at checkout.

Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.

Operates cash register and voids transactions as needed while following all Turkey Hill cost cash handling policies and procedures, and maintains proper security of cash at all times.

 

McDonald's                  04/2006 - 03/2007
  Brodheadsville, PA

Maintenance/Cook                

Maintain lobby, restrooms, parking lot, stocking and receiving area from debris.
Filter grease and properly dispose of waste material.
Prepared food for customers.

Video Portfolios Productions                                                                         09/2004 - 12/2005
  Manhattan, NY                                                                                                                                                        
Citywide Internship Department                                                                                                                     

Neighborhood Defender Service of Harlem (NDS)                                          01/2003 - 09/2004
  Manhattan, NY
Counselor                                                                                                          

SKILLS:                                                                                                           

_Microsoft Word _Video Duplication and _Leadership
_Microsoft Excel _Video Editing
_Adding Machine_Cameras Equipment
_Forklift                                                                              _ Pallet Jack

 

Reference Available Upon Request